Abu Dhabi Islamic Bank (ADIB) has expanded its network of ADIB Express branches, opening two new locations in the UAE.
Situated at the Emaar Business Park in Dubai and Al Wahda Mall in Abu Dhabi, the outlets "are a new generation of technology-enabled branches that combine the benefits of digital banking with a highly-personalised customer service," according to a statement. There are now five ADIB Express branches in operation across the UAE.
There has been a clear change in the relationship UAE customers have with their banks, and we are investing heavily in our technology infrastructure to capture a distinct preference for digital banking. At ADIB, we have a strong track record in developing and integrating best-in-class technologies which can simplify customers’ lives and make their banking experience as seamless and secure as possible. We have received an overwhelmingly positive response from customers who have used our ADIB Express branches as they expedite many banking processes, allowing our teams to focus on providing a high-quality customer service," said Philip King, Global Head of Retail Banking at ADIB.
ADIB credited the initiative to its ongoing digital transformation programme.